• For faster action on the following issues, please approach the relevant agencies directly:
  

  Issues	Agency In Charge	Contact Details of Agency
  Cleanliness and greenery within HDB estates	Town Councils	Click here for the lists of Town Councils. You may visit the individual website of the Town Councils for their contact details.
  Greenery outside HDB estates	NParks	www.nparks.gov.sg/contact-us
  Animals-related
  Food hygiene	SFA	www.sfa.gov.sg/feedback

Thank you for sharing your observations. It will help us in identifying hotspots to focus on our investigation efforts. We will follow up on the feedback that you have provided.

We thank you for keeping everyone around us safe.

Thank you for sharing your observations, the information provided will be used for the planning of our ongoing operations.

To cultivate this positive social norm, community support and understanding is essential as member of public can help remind one another to keep the tables clean for the next diner. Please be assured that our officers and hawker center cleaners are on site to remind patrons.

Thank you for playing your part in working together for a clean and sustainable environment for Singapore.

If you wish to report a littering offence which was committed from a vehicle, please provide the following in writing:
a) Full particulars
b) Contact number (preferably mobile number)
c) Offence details (date, time, location, vehicle number)
d) Photo or video evidence, if available. Such evidence submitted must be sufficiently clear so as to identify the vehicle (car plate number)

Please note that you may be required to assist our officers in further investigations. In the event the case proceeds to trial, you will be required to be a witness.

The Town Councils manage and maintain the cleanliness of residential and commercial properties in the HDB estates.

For feedback on littered/choked drain within HDB estates, you may wish to use the OneService App so that your case will be attended to by the respective Town Council directly.

Click here to Download OneService.

The Town Councils manage and maintain the bins within the HDB estates.

For feedback on overflowing bins within HDB estates, you may wish to use the OneService App so that your case will be attended to by the respective Town Council directly.

Click here to Download OneService.

The Town Councils manage and maintain the cleanliness of common areas of residential and commercial properties in the HDB estates.

For feedback on dirty public areas within HDB estates, you may wish to use the OneService App so that your case will be attended to by the respective Town Council directly.

Click here to Download OneService.

For Trees & Grasses (pruning/removal request) within HDB estates, please contact your respective Town Councils. You may click here to obtain the contact details of the Town Councils for enquiries/feedback on:

• Trees & Grasses (pruning/removal request)
• Obstruction at common corridors and void decks
• Removal of bees and hornets hives

For Trees & Grasses (pruning/removal request) outside HDB estates, you may wish to report via the OneService App. Click here to Download OneService.

For feedback on animal-related matters and dog licensing, please contact NParks at www.nparks.gov.sg/contact-us.

Please refer to the Singapore Food Agency (SFA) at www.sfa.gov.sg/feedback for enquiries/feedback on:

• Standard of Hygiene at Food Establishments
• Food Business Licensing and Permits
• Personal Hygiene / Registered Food Handlers

Noise from renovation works of HDB flats

For feedback on noise generated from renovation works of HDB flat, you may wish to contact HDB at www.hdb.gov.sg so that your case will be attended to you by HDB directly.

Please refer to the section “How to use Bloobox” in the FAQ at this link www.gowhere.gov.sg/bloobox.

Thank you for sharing your suggestion(s) on the Bloobox distribution programme.

For more information on the programme, please refer to the Frequently Asked Questions (FAQ) at this link www.gowhere.gov.sg/bloobox.

Information on Beverage Container Return Scheme (BCRS)

For more information, including FAQs on Beverage Container Return Scheme (BCRS), please visit bcrs.sg or go.gov.sg/bcrs

You may submit your enquiry/feedback through this form if your query is not addressed in the FAQs.

For locations of Reverse Vending Machines (RVM) or Return Right points, please visit returnright.sg.

For feedback/enquiry on manual return points or bulk return, please contact BCRS Ltd. at 6035 5882 (Mon–Sun incl. PH, 9am–6pm) or email hi@returnright.sg

From 1 October 2026, all regulated beverage products sold in Singapore must carry both the deposit mark and an identifying barcode.

If you wish to report a beverage product sold without a deposit mark, please verify that it is covered under the scheme before submitting your enquiry or feedback. You may check the scope of the scheme and eligible beverage container types through the following link.

You may proceed if you wish to report suspected non-compliance, fraud, or incorrect charging of deposits.

For locations of Reverse Vending Machines (RVM) or Return Right points, please visit returnright.sg.

For feedback/enquiry on payment related issues, please contact BCRS Ltd. at 6035 5882 (Mon–Sun incl. PH, 9am–6pm) or email hi@returnright.sg

For locations of Reverse Vending Machines (RVM) or Return Right points, please visit returnright.sg.

You may submit your enquiry or feedback through this form if your query is not related to locations of RVM or Return Right points.

For locations of Reverse Vending Machines (RVM) or Return Right points, please visit returnright.sg.

For feedback/enquiry on technical, damage and misuse related issues, please contact BCRS Ltd. at 6035 5882 (Mon–Sun incl. PH, 9am–6pm) or email hi@returnright.sg

For feedback/enquiry on producer registration, portal or fees

• Please contact BCRS Ltd. at 6035 5886 (Mon–Fri, 9am–6pm) or email info@bcrs.sg


• For queries regarding Producer Transition Grant, please email:
  transition_grant@bcrs.sg or beverage_container_return_scheme@nea.gov.sg

From 1 October 2026, all regulated beverage products sold in Singapore must carry both the deposit mark and an identifying barcode.

If you wish to report a beverage product sold without a deposit mark, please verify that it is covered under the scheme before submitting your enquiry or feedback. You may check the scope of the scheme and eligible beverage container types through the following link.

You may proceed if you wish to report suspected non-compliance, fraud, or incorrect charging of deposits.

For feedback/enquiry on manual return or bulk return points, please contact BCRS Ltd. at 6035 5886 (Mon–Fri, 9am–6pm) or email info@bcrs.sg

From 1 October 2026, all regulated beverage products sold in Singapore must carry both the deposit mark and an identifying barcode.

If you wish to report a beverage product sold without a deposit mark, please verify that it is covered under the scheme before submitting your enquiry or feedback. You may check the scope of the scheme and eligible beverage container types through the following link.

You may proceed if you wish to report suspected non-compliance, fraud, or incorrect charging of deposits.

Information on Return Right F&B Scheme (RRFS)

If you are enquiring on how you may apply under the Return Right F&B Scheme, please visit go.gov.sg/rrfs.

You may submit your enquiry/feedback through this form if your query is not related to RRFS sign up.

For feedback/enquiry on payment related issues, please contact BCRS Ltd. at 6035 5886 (Mon–Fri, 9am–6pm) or email info@bcrs.sg

For feedback/enquiry on technical, damage and misuse related issues, please contact BCRS Ltd. at 6035 5886 (Mon–Fri, 9am–6pm) or email info@bcrs.sg

Are you writing in about the current haze situation?

NEA is aware of the haze situation and is closely monitoring air quality across Singapore. Updates and advisories will be provided as the situation develops.

You may refer to the air quality information and related advisories on the NEA website at www.nea.gov.sg, haze microsite at www.haze.gov.sg and myENV mobile app, when planning your immediate or next-day outdoor activities.

If your feedback relates to a separate air quality matter or provides new information not covered above, please proceed with your submission.