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  • To report issues like cleanliness, pests and maintenance of greenery and infrastructure, you can do so via the dedicated function on One Service app (App Store | Google Play store). The app will help to direct your feedback to the relevant Town Council or authorities such as HDB, NEA, LTA and NParks. There is no need for you to indicate which agency is responsible.
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  • To report suspected scams or verify the identity of the NEA officer who has contacted you, call 6225 5632. For more information on scams or to seek scam-related advice, visit www.scamalert.sg.
  • To report on fraud or misconduct by NEA staff, click here for the whistleblowing channel.



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